Privacy Policy

Last updated: December 22, 2025

Introduction

GraphQL Grab ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our CLI tool and web services.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed securely by Stripe)

Usage Information

When you use the CLI, we may collect:

  • License validation requests
  • Machine identifier (hashed, for license enforcement)
  • Feature usage statistics (anonymized)

What We Don't Collect

We do NOT collect or store:

  • Your GraphQL queries or data
  • API responses you capture
  • Authentication tokens or credentials
  • Any content from your captured sessions

How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process payments and manage subscriptions
  • Validate licenses and prevent abuse
  • Send important service updates
  • Improve our products and user experience

Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Database hosted on Neon PostgreSQL with encryption at rest
  • Payment processing handled by Stripe (PCI-DSS compliant)
  • HTTPS encryption for all data transmission
  • Regular security audits and updates

Third-Party Services

We use the following third-party services:

  • Stripe - Payment processing
  • Neon - PostgreSQL database hosting
  • Vercel - Website hosting

Each service has its own privacy policy governing their use of your data.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

To exercise these rights, contact us at privacy@graphqlgrab.com.

Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@graphqlgrab.com